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Is there a deposit?
Yes. A refundable damage deposit is paid online with your booking: $50 each for the pressure washer, string mower, framing nailer, and air compressor, and $30 for the hand truck/dolly. The gas can needs no deposit. The total deposit is capped at $100 per rental, no matter how many items you rent. It is refunded in full when the equipment comes back on time and in good condition.
How do I pay?
Everything is paid online when you book, by card (credit, debit, Apple Pay or Google Pay, processed by Stripe) or through PayPal: the rent, any delivery fees, sales tax, and the refundable damage deposit. Nothing is due at pickup or delivery. After the equipment is back and checked over, your deposit is refunded to the same card or PayPal payment, usually the same day. If you pay by card, the card is saved on file (with your permission) for late fees, damage, or the replacement value of an item not returned.
Is sales tax included?
Sales tax is added to the rent and delivery fees and shown before you pay. It depends on where you get the equipment: 8.5% for pickup at our place (Pope County), 10% for delivery in Russellville, and 10.5% for delivery in Dover or Clarksville. The deposit is not taxed.
What if I can't make it?
Please tell us as soon as you can. If you need to cancel, contact us before your pickup date. If you don't show up or pick up without letting us know, we keep up to the rental fee (the rent) and refund the rest: your deposit, the sales tax, and any delivery fees.
What if something gets damaged?
Normal wear and tear is expected and fine. If something breaks or is lost, tell us right away. Repair or replacement costs may be taken from the deposit. Never try to fix equipment yourself, and stop using it if something seems wrong.
Do I need an ID?
Yes. A valid government-issued photo ID is required at pickup or delivery. Renters must be 18 or older.
What about fuel?
Gas-powered equipment leaves with a full tank and should come back full, or a refueling fee may apply. We'll tell you the right fuel (and oil mix, if any) at pickup. The pressure washer takes only regular E10 or ethanol-free gas.
What if it rains?
Weather happens. If rain ruins your plans, contact us before your rental starts and we'll happily reschedule at no charge.
Where do you deliver?
Service area: pickup is at our place in Dover, AR, and delivery is available to Dover, Russellville, and Clarksville, AR. Delivery is a flat $15 for drop-off and $15 for pickup ($30 round trip), the same price for Dover, Russellville, and Clarksville.